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New Orleans Flooring

Frequently Asked Questions

Sharing Flooring & Service Insights

We’ve gathered answers to some of the most common questions we hear from Louisiana homeowners and businesses—from what to expect during installation to how our free in-home consultations work. Explore the FAQs below to learn more about our products, services, and what makes New Orleans Flooring the trusted choice for flooring across South Louisiana.

Select what you're interested in finding out more about or call our team for support.

Metairie, LA - (504) 733-5667 
Prairieville, LA - (225) 753-5667

Special Offers

Are there any specials available currently?

Yes! For a limited time, you can save up to 60% off all in-stock flooring.

You can also take advantage of 12-month interest-free financing (with approved credit). Come by one of our showrooms to see available styles and speak with our team about current offers and financing options.

See Our Gallery for Inspiration

Browse our completed projects to see the quality, craftsmanship, and style that define New Orleans Flooring. Get inspired by real installations across South Louisiana—and imagine what we can create for your home or business.

Service Details

What is your service area?

We proudly serve homeowners and businesses throughout South Louisiana - 


Schedule your free in-home consultation or visit one of our showrooms in Metairie or Prairieville.

Do you offer free in-home consultations?

Yes. We offer free in-home consultations where our team measures your space, reviews flooring options, and helps you find the best fit for your style, lighting, and budget. It’s an easy way to see samples and plan your project with expert guidance.

Can I explore flooring options before deciding?

Absolutely. You can visit our Metairie or Prairieville showrooms to compare carpet, hardwood, tile, laminate, and luxury vinyl in person—or see select samples during your in-home consultation.

Do you offer financing options?

Yes. We offer special financing with approved credit to help make your new flooring more affordable. Ask our team about current offers during your consultation or showroom visit.

Do you handle both residential and commercial projects?

Yes. Our team provides expert installation for homes, rental properties, and commercial spaces—offering durable, stylish solutions tailored to your specific needs.

Do I need to move my furniture before installation?

We offer furniture moving services to make the process easier, or you can move items ahead of time if you prefer. Either way, we’ll make sure the area is properly prepared before installation begins.

Will you remove my old flooring?

Yes. Our team can remove and dispose of your old flooring as part of your project. Just let us know during your consultation so we can include it in your estimate.

How long does flooring installation usually take?

Most installations take one to three days, depending on the size of your project, subfloor preparation, and the type of flooring selected. Larger or more detailed projects may take a little longer, but our team keeps you informed every step of the way.

Carpet Flooring

How do I choose the right carpet for my space?

Consider how the room is used. Loop piles like Berber are great for busy areas, while cut piles like plush or frieze add softness to bedrooms and living spaces. Our team will guide you through durability, fiber type, and warranty differences.

What carpet materials do you carry?

We offer nylon, polyester, olefin, Triexta, and natural wool carpets — each chosen for performance, style, and comfort. Nylon and Triexta are top picks for Louisiana families needing durability and stain resistance.

How should I prepare for installation?

Finish painting or remodeling first and clear fragile items from the area. We can handle old carpet removal, furniture moving, and detailed cleanup after installation.

Do you provide commercial carpet options?

Yes. We install durable, easy-to-clean commercial carpet tiles and broadloom styles built for high-traffic environments like offices, rentals, and retail spaces.

Can I see how carpet options will look in my home before deciding?

Yes. During your free in-home estimate, our team will help you compare options that fit your space, lighting, and lifestyle. You can also visit our Metairie or Prairieville showrooms to explore colors, textures, and price ranges with expert guidance before making a decision.

Check out this service page to learn more about Carpet Flooring.

Hardwood Flooring

What types of hardwood flooring do you offer?

We carry both solid and engineered hardwood in oak, hickory, maple, and more — each offering timeless appeal and long-lasting value.

Can hardwood handle Louisiana humidity?

Yes, especially engineered hardwood, which is layered for extra stability. We’ll recommend species and finishes best suited for our climate. Our licensed installers handle subfloor prep, layout, and precision fitting to ensure your hardwood performs beautifully and lasts longer.

What’s the difference between solid and engineered hardwood?

Solid hardwood is one solid plank and can be refinished several times. Engineered hardwood has a real wood surface over a stable core, perfect for areas prone to moisture.

How long does hardwood flooring last?

With proper care, hardwood can last 30–50 years or more. Occasional refinishing keeps it looking new for decades.


Do you offer free hardwood estimates?

Yes — our in-home estimates include measurements, product comparisons, and professional advice to help you choose the best fit.

Check out this service page to learn more about Hardwood Flooring.

Laminate Flooring

Why choose laminate flooring?

Laminate delivers the look of hardwood at a more affordable price, with added resistance to scratches, fading, and everyday wear.


Is laminate waterproof?

Many of our laminate floors are water-resistant, though not fully waterproof. They perform best in living areas, bedrooms, and offices.


Can laminate be installed over existing floors?

Often, yes. Laminate can float over most dry, level subfloors, making it ideal for remodels.


Is laminate durable enough for busy homes?

Absolutely. It’s built for families, pets, and high-traffic areas while maintaining a realistic wood-grain appearance.


Do you offer free in-home consultations for laminate flooring?

Yes. We offer free in-home consultations where our team measures your space, reviews your goals, and helps you explore laminate options right in your home’s lighting. You’ll see how different colors and finishes look in your space before scheduling professional installation with our licensed and insured team.

Check out this service page to learn more about Laminate Flooring.

Tile Flooring

What types of tile do you offer?

We carry ceramic, porcelain, natural stone, glass, and metal tile — perfect for floors, showers, backsplashes, and fireplaces.


What’s the difference between wall and floor tile?

Floor tiles are thicker and built to handle weight, while wall tiles are lighter and more decorative. Our experts will help you choose the right option.


Are tiles rated for foot traffic?

Yes. Tiles are classified from Class 1–5; Class 3 and 4 are ideal for most residential floors, while Class 5 works best for commercial areas.


Is professional tile installation important?

Yes — proper subfloor prep and grouting are key to preventing cracking or uneven surfaces. Our installers deliver precise, lasting results.


Do you offer free tile estimates?

Yes. Visit our Metairie or Prairieville showrooms, or schedule a free in-home estimate to see samples and discuss design options.

Check out this service page to learn more about Tile Flooring.

Tile Options for Kitchens & Bathrooms

What types of tile work do you offer?

At New Orleans Flooring, we carry an extensive selection of ceramic, porcelain, glass, metal, and natural stone tile, all carefully chosen for performance and style. Whether you’re updating a kitchen backsplash, shower surround, or bathroom floor, our Metairie and Prairieville showrooms feature options to match any design vision.

What’s the difference between glass, metal, and ceramic tile?

Glass tile adds brightness and dimension, perfect for backsplashes and decorative borders. Metal tile offers a modern, reflective look that pairs well with stainless steel appliances. Ceramic tile provides timeless appeal with endless color and pattern options — ideal for floors, walls, and shower surrounds.


Do you carry natural stone tile?

Yes. We offer a range of natural stone options, including marble, travertine, and slate. These materials bring organic warmth and character to kitchens and bathrooms. When properly sealed, stone tile provides long-lasting beauty and unique variation in every piece.


Can I create custom designs with different tile materials?

Definitely. Many homeowners mix glass, stone, and ceramic tiles to create custom mosaics or standout backsplash designs. Our team can help you plan a layout that blends color, shape, and texture for a look that’s both cohesive and distinctive.


Where can I view the tile collections in person?

Visit our Metairie or Prairieville showroom to explore a wide range of ceramic, porcelain, glass, metal, and stone tile options. You’ll find samples for kitchen floors, bathroom walls, shower surrounds, and custom backsplash designs — with our team ready to help you choose the perfect combination for your space.

Luxury Vinyl Flooring

What’s the difference between LVP and LVT?

LVP mimics hardwood planks, while LVT replicates natural stone or tile. Both are waterproof, durable, and ideal for Louisiana’s climate.


Is luxury vinyl really waterproof?

Yes — it’s one of the most moisture-resistant flooring options available, perfect for kitchens, baths, and basements.


How durable is luxury vinyl?

Very. It resists scratches, dents, and stains, making it an excellent choice for families and commercial spaces alike.


Do you offer click-lock and glue-down vinyl options?

We carry both. Click-lock systems are great for quick installation, while glue-down options provide a more permanent solution.


Can I explore luxury vinyl options before deciding?

Absolutely. Visit our Metairie or Prairieville showroom to see a wide range of luxury vinyl plank and tile styles in person, or schedule a free in-home consultation to view samples in your own space. Our team will help you find the look, texture, and performance level that fits your home and budget.

Check out this service page to learn more about Vinyl Flooring.

Natural Stone Flooring

What types of natural stone flooring do you offer?

Our team work with a variety of natural stone options, including marble, travertine, slate, granite, and limestone. Each stone brings its own unique texture, color, and pattern, giving your home a one-of-a-kind look that’s both elegant and enduring.


What are the benefits of choosing natural stone floors?

Natural stone adds timeless beauty, durability, and value to any property. It’s naturally strong and long-lasting, standing up to heavy foot traffic while maintaining its character over time. Many homeowners also love stone for its natural cooling effect — ideal for Louisiana’s warm climate.


Are natural stone floors suitable for high-moisture areas?

Yes, but the right stone type and finish are key. Slate and granite are excellent for kitchens, bathrooms, and entryways because they’re dense and water-resistant. Softer stones like travertine or marble work beautifully in living areas or bedrooms with proper sealing and maintenance.


How do I maintain natural stone flooring?

Stone floors are easy to care for when properly sealed. We recommend regular sweeping and mopping with pH-neutral cleaners, plus periodic resealing to protect against moisture and staining. Our team can guide you on the best care plan for your specific stone type.


Can I see samples of natural stone before choosing?

Absolutely. Visit our Metairie or Prairieville showroom to explore natural stone samples in person. You can compare different textures, colors, and finishes under natural light — and our flooring specialists will help you choose a stone that matches your design goals and lifestyle.

Ready to Start Your Flooring Project?

See how Louisiana homeowners have transformed their spaces with New Orleans Flooring. From design to installation, our team makes it easy to bring your vision to life with beautiful, lasting floors.

Metairie, LA - (504) 733-5667 
Prairieville, LA - (225) 753-5667

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